booking_delays
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Do you experience significant delays when booking a roadworthy test?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
driver_waiting_time
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Do your drivers experience long waiting times when they arrive at the VTS?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
retest_process_efficient
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Is the process for handling a re-test after a failure efficient?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
roadworthy_cause_delay
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: In a single sentence, what is the biggest cause of delays in the entire roadworthy process for you?, type: esriFieldTypeString
)
staff_proffesionalism
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Is the admin/front-desk staff at the VTS generally professional and helpful?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
tech_examiners_proffesionalism
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Are the technical examiners professional and helpful?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
report_clarity
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: When a vehicle fails, is the written report clear enough for your workshop technicians to understand the exact fault?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
standards_application
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Do you feel the testing standards are applied consistently to all your vehicles?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
dispute_understanding
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Do you have a clear understanding of the process for disputing a test result?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
parking_location
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Is finding adequate parking for your vehicles and drivers a problem at the VTS?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
equipment_state
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Does the testing equipment appear modern and well-maintained?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
use_of_online_portal
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: If a dedicated online portal for dealerships was available for booking and tracking tests, would you use it?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
online_updates_usefulness
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Would automated SMS or email status updates on your vehicle's progress be helpful?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
speed_of_service
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: Is speed of service the most important reason you choose a particular VTS?, type: esriFieldTypeString
, Coded Values:
[yes: Yes]
, [no: No]
, [i_dont_know: I don't know]
)
improvements
(
nullable: true, editable: true, defaultValue: null, length: 255, alias: What is the single most important thing a VTS must do to keep your business?, type: esriFieldTypeString
)